In addition to the price of the products, there will be a delivery charge, the cost of which will be as stated before you complete your purchase order. This will allow you the opportunity to terminate the transaction if you do not agree with the delivery charge.

Rosica Mrsik Studio Ltd.TM dispatches international orders via DHL (29.99 eur. per order), and domestic orders via Globko Logistik Skopje (free of charge). The estimated delivery time is 1-2 working days to EU countries, and 2-3 working days to rest of the world. All domestic orders are delivered within 1 working day.

Please note that we aim to dispatch all orders within 4 working days excluding Saturday-Sunday and national holidays, due to completing check up and export procedures.

RM Studio Ltd. TM is not responsible for any delays caused by destinations customs clearance processes.

Import duty will be invoiced to you directly from DHL or an import broker appointed by you. We recommend that you contact your local customs authority to determine a landed cost price prior to purchase completion.

We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you.

If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept the evidence of a signature by them (or at that delivery address) is evidence of delivery and fullfilment by RM Studio Ltd. TM, and transfer of responsibility in the same way.